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UPDATED 10/2020: HOW WE ARE PROTECTING OUR RESIDENTS AGAINST THE COVID-19 VIRUS

Updated Covid-19 Message / October 2020:

Dear Residents and Family Members,

The staff at Alta Vista continues to monitor the ongoing COVID-19 situation in Arizona and changes sent out by Governor Doug Ducey. Some of the current updates that affect both residents and families are as follows:

  • A family member may come and visit a resident in one of our visitation areas. There are three outside areas and two inside visitation rooms that can be booked for a one-hour visit. The outside areas have shade, tables, and chairs provided. We ask that the family member call to book one of the visitation areas in advance as those areas are booked continuously.
  • There is now a provision for two family members to be designated by the resident that can go to the resident’s apartment for a one-hour visit. This does require the designated family member(s) to have a current negative COVID result in print. A current result is a test that was taken less than 48 hours from the result. The family member must come to the front desk with the results, complete an Attestation form, have their temperature taken, and wear a mask the entire time they are inside the building, including in the residents’ apartment.
  • A third option is a resident may designate one family member that may visit for up to four hours at a time for up to seven days. This again requires the designated family member to have a current negative COVID result in print. A current result is a test that was taken less than 48 hours from the result. The family member must come to the front desk with the results, complete an Attestation form, have their temperature taken, and wear a mask the entire time they are inside the building, including in the residents’ apartment.

If you are interested in any of these options, please call the front desk at Alta Vista and our staff can help you decide what will work best for you and your family members. As any changes are sent from the Arizona Department of Health Service and Governor Doug Ducey’s office, we will send updates to our residents.

Thank you to all our residents and families for your patience as Alta Vista continues to keep our community COVID FREE!

Be Well,

Maggie Greenwood
Executive Director

Covid-19 Disinfected by Alta VistaAlta Vista is the only senior living community in the Prescott area that is trained and certified by MFS Trade School for Virus Disinfection and has been taught ways to mitigate and combat COVID-19 as per EPA and CDC regulations. In addition, Alta Vista utilizes the Cube Atomizer to decontaminate the community and vehicles. This form of air decontamination eliminates the risk of cross-contamination. It destroys 99.99% of all the known viruses, bacteria and molds, including SARS COV-2.

Dear Residents and Family Members,

Many states are beginning to lift elements of “stay-at-home” orders, but this does not apply to senior living communities. We have worked extraordinarily hard for too long to let our guard down now. We all share the responsibility to remain cautious and do what we can to physically distance ourselves. It’s essential that residents and families follow our guidance in order to maintain the safety of our residents and team members.
As we continue to follow the evolving guidelines of the CDC and state and federal governments, our rigorous precautionary measures and preventative actions remain in place. These include:

  • Visits are limited to essential visitors only. (Adults over the age of 18 who are medical providers or hospice care providers)
  • All essential visitors and employees must complete an extensive COVID-19 screening process, which includes specific travel, health, and contact questions as well as have their temperature read.
  • All essential visitors and employees must wear a mask and practice precautionary measures such as the use of sanitizers, hand washing, social distancing, and appropriate use of personal protective equipment (PPE).
  • All resident outings are strongly discouraged. If a resident should decide to leave the community for a non-essential reason, we are asking self-isolate within their residence for 14 days upon their return to the community. Please reach out if there is anything we can help facilitate.
  • We have started providing transportation to doctor appointments so if Alta Vista transports the resident and picks them up, they will not be quarantined.
  • Designated community personnel are monitoring daily protocols and maintaining rigorous oversight of the enhanced disinfection frequency procedures, the extensive screening, and monitoring processes, as well as the exacting safeguards put into action.

And, while we continue our preventive actions, we understand that this is a delicate balance. A balance between precautions designed to help prevent the spread of this virus and the resulting feelings of separation between families and loved ones. As such, we have designed a myriad of appropriate opportunities for residents to engage and connect while still following the safeguarding measures. Many of our residents have embraced new technology that just a couple of months ago they would not have thought of attempting. This has been a time to try something new.

Ultimately, we are most proud of the way both our employees and families have come together to support the efforts needed to help protect our residents. We will continue to provide updates as information becomes available.

Be Well,

Maggie Greenwood
Executive Director